Jobvite QA Careers

Description

Typical Day in Role: • Champion customer experience while ensuring our customers can easily sign-up for our products and services with minimal friction. • Work with a wide array of teams across the bank to meet their business needs around identity (know your client) and fraud prevention. • Build reusable and scalable customer facing digital products that will be leveraged by our customer internal teams to solve their problem of identifying the customer. • Lead problem discovery to understand customer needs, current challenges and work closely with design and engineering partners to come up with solutions. • Maintain a detailed product backlog and continuously re-prioritize user stories that will provide the most customer or end user value. • Use data to make decisions, gathering anonymous data insights by design to improve product outcomes. • Build hypothesis, test and iterate to formulate an agile product development approach. • Establish a close relationship with stakeholders to ensure their requirements are translated into the right products. Manage expectations with effective communication. • Establish clear OKRs for your product and work with analytics team to monitor, measure and assess key performance indicators (KPIs). Candidate Requirements/Must Have Skills: 1) 8+ years of experience with at least 3 years building digital products whether web, mobile or microservice based. (8 years could be in project/ product but 3 years should be specifically digital products) 2) 1 year+ experience managing a Scrum team 3) Experience with leading and delivering a technology project or digital journey end-to-end, from inception to delivery (minimum 1 project) Nice-To-Have Skills: 1) Experience with JIRA, Confluence